Terms of Service

General Terms

By accessing and placing an order with Connect, you confirm that you are in agreement with and bound by the terms of service contained in the Terms & Conditions outlined below. These terms apply to the entire website and any email or other type of communication between you and Connect.

Under no circumstances shall Connect team be liable for any direct, indirect, special, incidental or consequential damages, including, but not limited to, loss of data or profit, arising out of the use, or the inability to use, the materials on this site, even if Connect team or an authorized representative has been advised of the possibility of such damages. If your use of materials from this site results in the need for servicing, repair, or correction of equipment or data, you assume any costs thereof.

Connect will not be responsible for any outcome that may occur during the course of the usage of our resources. We reserve the right to change prices and revise the resource usage policy at any moment.

License

Connect grants you a revocable, non-exclusive, non-transferable, limited license to download, install, and use the app strictly in accordance with the terms of this Agreement.

These Terms & Conditions is a contract between you and Connect (referred to in these Terms & Conditions as "Connect", "us", "we" or "our"), the provider of the Connect app, website, and the services accessible from the Connect website (which are collectively referred to in these Terms & Conditions as the "Connect Service").

You agree to be bound by these Terms & Conditions. If you do not agree to these Terms & Conditions, please do not use the Connect Service. In these Terms & Conditions, "you" refers both to you as an individual and to the entity you represent. If you violate any of these Terms & Conditions, we reserve the right to cancel your account or block access to your account without notice.

Definitions and key terms

To help explain things as clearly as possible in this Terms & Conditions, every time any of these terms are referenced, are strictly defined as:

  • Cookie: small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, remember information about you such as your language preference or login information.
  • Company: when this policy mentions “Company,” “we,” “us,” or “our,” it refers to Co-Connect Technologies Incorporated, 19 Baler St., Bungad, Quezon City, NCR that is responsible for your information under this Terms & Conditions.
  • Country: where Connect or the owners/founders of Connect are based, in this case, is the Philippines.
  • Device: any internet-connected device such as a phone, tablet, computer, or any other device that can be used to visit Connect and use the services.
  • Service: refers to the service provided by Connect as described in the relative terms (if available) and on this platform.
  • Third-party service: refers to advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you.
  • Website: Connect’s site, which can be accessed via this URL: www.connectph.co
  • You: a person or entity that is registered with Connect to use the Services.

Restrictions

You agree not to, and you will not permit others to:

  • License, sell, rent, lease, assign, distribute, transmit, host, outsource, disclose, or otherwise commercially exploit the app or make the platform available to any third party.
  • Modify, make derivative works of, disassemble, decrypt, reverse compile, or reverse engineer any part of the app.
  • Remove, alter, or obscure any proprietary notice (including any notice of copyright or trademark) of Connect or its affiliates, partners, suppliers, or the licensors of the app.

Return and Refund Policy

We appreciate the fact that you like to buy the stuff we build. We also want to make sure you have a rewarding experience while you’re exploring, evaluating, and purchasing our products. As with any shopping experience, there are terms and conditions that apply to transactions at Connect. We’ll be as brief as our attorneys will allow. The main thing to remember is that by placing an order or making a purchase at Connect, you agree to the terms along with Connect’s Privacy Policy.

If, for any reason, You are not completely satisfied with any good or service that we provide, don't hesitate to contact us and we will discuss any of the issues you are going through with our product.

Your Suggestions

Any feedback, comments, ideas, improvements or suggestions (collectively, "Suggestions") provided by you to Connect with respect to the app shall remain the sole and exclusive property of Connect.

Connect shall be free to use, copy, modify, publish, or redistribute the Suggestions for any purpose and in any way without any credit or any compensation to you.

Your Consent

We've updated our Terms & Conditions and Privacy Policy to provide you with complete transparency regarding the collection, processing, and sharing of your data. By using our app, registering an account, or making a purchase, you hereby consent to the terms outlined in our Privacy Policy and Terms & Conditions. This includes your agreement to the gathering, processing, and sharing of your personal data as detailed in these documents. Your continued use of our services signifies your acceptance of these terms and your agreement to the practices described therein.

Links to Other Websites

This Terms & Conditions applies only to the Services. The Services may contain links to other websites not operated or controlled by Connect. We are not responsible for the content, accuracy, or opinions expressed in such websites, and such websites are not investigated, monitored, or checked for accuracy or completeness by us. Please remember that when you use a link to go from the Services to another website, our Terms & Conditions are no longer in effect. Your browsing and interaction on any other website, including those that have a link on our platform, is subject to that website’s own rules and policies. Such third parties may use their cookies or other methods to collect information about you.

Cookies

Connect uses "Cookies" to identify the areas of our website that you have visited. A Cookie is a small piece of data stored on your computer or mobile device by your web browser. We use Cookies to enhance the performance and functionality of our app but are non-essential to their use. However, without these cookies, certain functionality like videos may become unavailable or you would be required to enter your login details every time you visit the app as we would not be able to remember that you had logged in previously. Most web browsers can be set to disable the use of Cookies. However, if you disable Cookies, you may not be able to access functionality on our website correctly or at all. We never place Personally Identifiable Information in Cookies.

The cookies we use include:

  • Essential Cookies: Necessary for the basic functionality of the site.
  • Performance Cookies: To collect information about how you use our site.
  • Functionality Cookies: To remember your preferences.
  • Targeting Cookies: To deliver relevant advertisements to you.

You can manage your cookie preferences through your browser settings or our website’s cookie management tool.

Changes To Our Terms & Conditions

You acknowledge and agree that Connect may stop (permanently or temporarily) providing the Service (or any features within the Service) to you or users generally at Connect’s sole discretion, without prior notice to you. You may stop using the Service at any time. You do not need to specifically inform Connect when you stop using the Service. You acknowledge and agree that if Connect disables access to your account, you may be prevented from accessing the Service, your account details, or any files or other materials which is contained in your account.

If we decide to change our Terms & Conditions, we will post those changes on this page, and/or update the Terms & Conditions modification date.

Modifications to Our app

Connect reserves the right to modify, suspend, or discontinue, temporarily or permanently, the app or any service to which it connects, with or without notice and without liability to you.

Updates to Our app

Connect may from time to time provide enhancements or improvements to the features/ functionality of the app, which may include patches, bug fixes, updates, upgrades and other modifications ("Updates").

Updates may modify or delete certain features and/or functionalities of the app. You agree that Connect has no obligation to (i) provide any Updates, or (ii) continue to provide or enable any particular features and/or functionalities of the app to you.

You further agree that all Updates will be (i) deemed to constitute an integral part of the app, and (ii) subject to the terms and conditions of this Agreement.

Third-Party Services

We may display, include or make available third-party content (including data, information, applications, and other products/services) or provide links to third-party websites or services ("Third-Party Services").

You acknowledge and agree that Connect shall not be responsible for any Third-Party Services, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality, or any other aspect thereof. Connect does not assume and shall not have any liability or responsibility to you or any other person or entity for any Third-Party Services.

Third-party services and links thereto are provided solely as a convenience to you and you access and use them entirely at your own risk and subject to such third parties' terms and conditions.

Term and Termination

This Agreement shall remain in effect until terminated by you or Connect. Connect may, in its sole discretion, at any time and for any or no reason, suspend or terminate this Agreement with or without prior notice. 

This Agreement will terminate immediately, without prior notice from Connect, in the event that you fail to comply with any provision of this Agreement. You may also terminate this Agreement by deleting the app and all copies thereof from your device.

Upon termination of this Agreement, you shall cease all use of the app and delete all copies of the app from your device.

Termination of this Agreement will not limit any of Connect's rights or remedies at law or in equity in case of breach by you (during the term of this Agreement) of any of your obligations under the present Agreement.

Copyright Infringement Notice

If you are a copyright owner or such owner’s agent and believe any material on our app constitutes an infringement on your copyright, please contact us setting forth the following information: (a) a physical or electronic signature of the copyright owner or a person authorized to act on his behalf; (b) identification of the material that is claimed to be infringing; (c) your contact information, including your address, telephone number, and an email; (d) a statement by you that you have a good faith belief that use of the material is not authorized by the copyright owners; and (e) the a statement that the information in the notification is accurate, and, under penalty of perjury you are authorized to act on behalf of the owner.

Indemnification

You agree to indemnify and hold Connect and its parents, subsidiaries, affiliates, officers, employees, agents, partners, and licensors (if any) harmless from any claim or demand, including reasonable attorneys' fees, due to or arising out of your: (a) use of the app; (b) violation of this Agreement or any law or regulation; or (c) violation of any right of a third party.

No Warranties

The app is provided to you "AS IS" and "AS AVAILABLE" and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, Connect, on its own behalf and on behalf of its affiliates and, their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory, or otherwise, with respect to the app, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, Connect provides no warranty or undertaking, and makes no representation of any kind that the app will meet your requirements, achieve any intended results, be compatible or work with any other software, systems or services, operate without interruption, meet any performance or reliability standards or be error-free or that any errors or defects can or will be corrected. Without limiting the foregoing, neither Connect nor any Connect's provider makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the app, or the information, content, and materials or products included thereon; (ii) that the app will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the app; or (iv) that the app, its servers, the content, or e-mails sent from or on behalf of Connect are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components. Some jurisdictions do not allow the exclusion of or limitations on implied warranties or the limitations on the applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to you.

Limitation of Liability

Notwithstanding any damages that you might incur, the entire liability of Connect and any of its suppliers under any provision of this Agreement and your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by you for the app.

To the maximum extent permitted by applicable law, in no event shall Connect or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, for loss of data or other information, for business interruption, for personal injury, for loss of privacy arising out of or in any way related to the use of or inability to use the app, third-party software and/or third-party hardware used with the app, or otherwise in connection with any provision of this Agreement), even if Connect or any supplier has been advised of the possibility of such

damages and even if the remedy fails of its essential purpose.

Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Severability

If any provision of this Agreement is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

This Agreement, together with the Privacy Policy and any other legal notices published by Connect on the Services, shall constitute the entire agreement between you and Connect concerning the Services. If any provision of this Agreement is deemed invalid by a court of competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of this Agreement, which shall remain in full force and effect. No waiver of any term of this Agreement shall be deemed a further or continuing waiver of such term or any other term, and Connect’s failure to assert any right or provision under this Agreement shall not constitute a waiver of such right or provision. YOU AND Connect AGREE THAT ANY CAUSE OF ACTION ARISING OUT OF OR RELATED TO THE SERVICES MUST COMMENCE WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES. OTHERWISE, SUCH CAUSE OF ACTION IS PERMANENTLY BARRED.

Waiver

Except as provided herein, the failure to exercise a right or to require performance of an obligation under this Agreement shall not effect a party's ability to exercise such right or require such performance at any time thereafter nor shall be the waiver of a breach constitute waiver of any subsequent breach.o failure to exercise, and no delay in exercising, on the part of either party, any right or any power under this Agreement shall operate as a waiver of that right or power. Nor shall any single or partial exercise of any right or power under this Agreement preclude further exercise of that or any other right granted herein. In the event of a conflict between this Agreement and any applicable purchase or other terms, the terms of this Agreement shall govern.

Amendments to this Agreement

Connect reserves the right, at its sole discretion, to modify or replace this Agreement at any time. If a revision is material we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our app after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use Connect.

Entire Agreement

The Agreement constitutes the entire agreement between you and Connect regarding your use of the app and supersedes all prior and contemporaneous written or oral agreements between you and Connect. You may be subject to additional terms and conditions that apply when you use or purchase other Connect services, which Connect will provide to you at the time of such use or purchase.

Updates to Our Terms

We may change our Service and policies, and we may need to make changes to these Terms so that they accurately reflect our Service and policies. Unless otherwise required by law, we will notify you (for example, through our Service) before we make changes to these Terms and allow you to review them before they go into effect. Then, if you continue to use the Service, you will be bound by the updated Terms. If you do not want to agree to these or any updated Terms, you can delete

your account.

Intellectual Property

The app and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video and audio, and the design, selection, and arrangement thereof), are owned by Connect, its licensors or other providers of such material and are protected by Philippines and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws. The material may not be copied, modified, reproduced, downloaded, or distributed in any way, in whole or in part, without the express prior written permission of Connect, unless and except as is expressly provided in these Terms & Conditions. Any unauthorized use of the material is prohibited.

Agreement to Arbitrate

This section applies to any dispute EXCEPT IT DOESN’T INCLUDE A DISPUTE RELATING TO CLAIMS FOR INJUNCTIVE OR EQUITABLE RELIEF REGARDING THE ENFORCEMENT OR VALIDITY OF YOUR OR Connect’s INTELLECTUAL PROPERTY RIGHTS. The term “dispute” means any dispute, action, or other controversy between you and Connect concerning the Services or this agreement, whether in contract, warranty, tort, statute, regulation, ordinance, or any other legal or equitable basis. “Dispute” will be given the broadest possible meaning allowable under law.

Notice of Dispute

In the event of a dispute, you or Connect must give the other a Notice of Dispute, which is a written statement that sets forth the name, address, and contact information of the party giving it, the facts giving rise to the dispute, and the relief requested. You must send any Notice of Dispute via email to: hello@connectph.co. Connect will send any Notice of Dispute to you by mail to your address if we have it, or otherwise to your email address. You and Connect will attempt to resolve any dispute through informal negotiation within sixty (60) days from the date the Notice of Dispute is sent. After sixty (60) days, you or Connect may commence arbitration.

Binding Arbitration

If you and Connect don’t resolve any dispute by informal negotiation, any other effort to resolve the dispute will be conducted exclusively by binding arbitration as described in this section. You are giving up the right to litigate (or participate in as a party or class member) all disputes in court before a judge or jury. The dispute shall be settled by binding arbitration in accordance with the commercial arbitration rules of the American Arbitration Association. Either party may seek any interim or preliminary injunctive relief from any court of competent jurisdiction, as necessary to protect the party’s rights or property pending the completion of arbitration. Any and all legal, accounting, and other costs, fees, and expenses incurred by the prevailing party shall be borne by the non-prevailing party.

Submissions and Privacy

In the event that you submit or post any ideas, creative suggestions, designs, photographs, information, advertisements, data or proposals, including ideas for new or improved products, services, features, technologies or promotions, you expressly agree that such submissions will automatically be treated as non-confidential and non-proprietary and will become the sole property of Connect without any compensation or credit to you whatsoever. Connect and its affiliates shall have no obligations with respect to such submissions or posts and may use the ideas contained in such submissions or posts for any purposes in any medium in perpetuity, including, but not limited to, developing, manufacturing, and marketing products and services using such ideas.

Promotions

Connect may, from time to time, include contests, promotions, sweepstakes, or other activities (“Promotions”) that require you to submit material or information concerning yourself. Please note that all Promotions may be governed by separate rules that may contain certain eligibility requirements, such as restrictions as to age and geographic location. You are responsible to read all Promotions rules to determine whether or not you are eligible to participate. If you enter any Promotion, you agree to abide by

and to comply with all Promotions Rules. 

Additional terms and conditions may apply to purchases of goods or services on or through the Services, which terms and conditions are made a part of this Agreement by this reference.

Typographical Errors

In the event a product and/or service is listed at an incorrect price or with incorrect information due to a typographical error, we shall have the right to refuse or cancel any orders placed for the product and/or service listed at the incorrect price. We shall have the right to refuse or cancel any such order whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, we shall immediately issue a credit to your credit card account or other payment account in the amount of the charge.

Miscellaneous

If for any reason a court of competent jurisdiction finds any provision or portion of these Terms & Conditions to be unenforceable, the remainder of these Terms & Conditions will continue in full force and effect. Any waiver of any provision of these Terms & Conditions will be effective only if in writing and signed by an authorized representative of Connect. Connect will be entitled to injunctive or other equitable relief (without the obligations of posting any bond or surety) in the event of any breach or anticipatory breach by you. Connect operates and controls the Connect Service from its offices in Philippines. The Service is

not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation. Accordingly, those persons who choose to access the Connect Service from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.

These Terms & Conditions (which include and incorporate the Connect Privacy Policy) contains the entire understanding, and supersedes all prior understandings, between you and Connect concerning its subject matter, and cannot be changed or modified by you. The section headings used in this Agreement are for convenience only and will not be given any legal import.

Disclaimer

Connect is not responsible for any content, code or any other imprecision. Connect does not provide warranties or guarantees. In no event shall Connect be liable for any special, direct, indirect, consequential, or incidental damages or any damages whatsoever, whether in an action of contract, negligence or other tort, arising out of or in connection with the use of the Service or the contents of the Service. The Company reserves the right to make additions, deletions, or modifications to the contents on the Service at any time without prior notice.

The Connect Service and its contents are provided "as is" and "as available" without any warranty or representations of any kind, whether express or implied. Connect is a distributor and not a publisher of the content supplied by third parties; as such, Connect exercises no editorial control over such content and makes no warranty or representation as to the accuracy, reliability or currency of any information, content, service or merchandise provided through or accessible via the Connect Service. Without limiting the foregoing, Connect specifically disclaims all warranties and representations in any content transmitted on or in connection with the Connect Service or on sites that may appear as links on the Connect Service, or in the products provided as a part of, or otherwise in connection with, the Connect Service, including without limitation any warranties of merchantability, fitness for a particular purpose or non-infringement of third party rights. No oral advice or written information given by Connect or any of its affiliates, employees, officers, directors, agents, or the like will create a warranty. Price and availability information is subject to change without notice. Without limiting the foregoing, Connect does not warrant that the Connect Service will be

uninterrupted, uncorrupted, timely, or error-free.

Contact Us

Don't hesitate to contact us if you have any questions.

  • Email: hello@connectph.co
  • Phone Number: +63 968 753 2787

Privacy Policy

Connect (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how Connect collects, uses, and discloses your personal information. 

This Privacy Policy applies to our website, and its associated subdomains (collectively, our “Service”) alongside our application, Connect. By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service. 

Definitions and key terms 

To help explain things as clearly as possible in this Privacy Policy, every time any of these terms are referenced, are strictly defined as: 

  • Cookie: a small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, and remember information about you such as your language preference or login information.
  • Company: when this policy mentions “Company,” “we,” “us,” or “our,” it refers to Co-Connect Technologies Incorporated, 19 Baler St., Bungad, Quezon City, NCR that is responsible for your information under this Privacy Policy.
  • Country: where Connect or the owners/founders of Connect are based, in this case, is the Philippines.
  • Customer: refers to the company, organization, or person that signs up to use the Connect Service. 
  • Device: any internet-connected device such as a phone, tablet, computer, or any other device that can be used to visit Connect and use the services. 
  • IP address: Every device connected to the Internet is assigned a number known as an Internet protocol (IP) address. These numbers are usually assigned in geographic blocks. An IP address can often identify the location from which a device connects to the Internet. 
  • Personnel: refers to those individuals employed by Connect or under contract to perform a service on behalf of one of the parties. 
  • Personal Data: any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person. 
  • Service: refers to the service provided by Connect as described in the relative terms (if available) and on this platform.
  • Third-party service: refers to advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you. 
  • You: a person or entity that is registered with Connect to use the Services. 

What Information Do We Collect? 

We collect information from you when you visit our app, register on our site, place an order, subscribe to our newsletter, respond to a survey, or fill out a form. We collect this data to provide and improve our services, for customer support, marketing, and compliance with legal obligations.

  • Name / Username
  • Phone Numbers
  • Email Addresses
  • Age
  • Location

We also collect information from mobile devices for a better user experience, although these features are completely optional: 

  • Location (GPS): Location data helps to create an accurate representation of your interests, and this can be used to bring more targeted and relevant ads to potential customers.
  • Camera (Pictures): Granting camera permission allows the user to upload any picture straight from the app, you can safely deny camera permissions for this app. 

How Do We Use The Information We Collect? 

Any of the information we collect from you may be used in one of the following ways: 

  • To personalize your experience (your information helps us to better respond to your individual needs).
  • To improve our app (we continually strive to improve our app offerings based on the information and feedback we receive from you).
  • To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs).
  • To process transactions.
  • To send you promotional materials, subject to your preferences.
  • To comply with legal obligations and protect our legal rights.
  • To detect and prevent fraudulent activities and ensure the security of our services.

Your Rights to Your Data

Under the Data Privacy Act of 2012, you have the following rights regarding your personal data:

  • Right to Access: You have the right to obtain a copy of your personal data, along with information about how and why we process it.
  • Right to Rectification: You can request correction of any inaccuracies in your personal data.
  • Right to Erasure: You may ask us to delete your personal data, subject to certain conditions.
  • Right to Restrict Processing: You can request that we limit the processing of your personal data in certain circumstances.
  • Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
  • Right to Object: You can object to the processing of your personal data, including for direct marketing purposes.

When does Connect use end-user information from third parties? 

Connect will collect End User Data necessary to provide the Connect services to our customers.  End users may voluntarily provide us with information they have made available on social media websites. If you provide us with any such information, we may collect publicly available information from the social media websites you have indicated. You can control how much of your information social media websites make public by visiting these websites and changing your privacy settings. 

When does Connect use customer information from third parties? 

We receive some information from third parties when you contact us. For example, when you submit your email address to us to show interest in becoming a Connect customer, we receive information from a third party that provides automated fraud detection services to Connect. We also occasionally collect information that is made publicly available on social media websites. You can control how much of your information social media websites make public by visiting these websites and changing your privacy settings. 

Do we share the information we collect with third parties? 

We may share the information that we collect, both personal and non-personal, with third parties such as advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you. We may also share it with our current and future affiliated companies and business partners, and if we are involved in a merger, asset sale, or other business reorganization, we may also share or transfer your personal and non-personal information to our successors-in-interest. 

We may engage trusted third-party service providers to perform functions and provide services to us, such as hosting and maintaining our servers and the app, database storage and management, e-mail management, storage marketing, credit card processing, customer service, and fulfilling orders for products and services you may purchase through the app. We will likely share your personal information, and possibly some non-personal information, with these third parties to enable them to perform these services for us and you. 

We may share portions of our log file data, including IP addresses, for analytics purposes with third parties such as web analytics partners, application developers, and ad networks. If your IP address is shared, it may be used to estimate general location and other technographic such as connection speed, whether you have visited the app in a shared location, and type of the device used to visit the app. They may aggregate information about our advertising and what you see on the app and then provide auditing, research, and reporting for us and our advertisers. We may also disclose personal and non-personal information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims, legal processes (including subpoenas), to protect our rights and interests or those of a third party, the safety of the public or any person, to prevent or stop any illegal, unethical, or legally actionable activity, or to otherwise comply with applicable court orders, laws, rules and regulations. 

Where and when is information collected from customers and end users? 

Connect will collect personal information that you submit to us. We may also receive personal information about you from third parties as described above. 

How Do We Use Your Email Address? 

By submitting your email address on this app, you agree to receive emails from us. You can cancel your participation in any of these email lists at any time by clicking on the opt-out link or other unsubscribe options included in the respective email. We only send emails to people who have authorized us to contact them, either directly, or through a third party. We do not send unsolicited commercial emails, because we hate spam as much as you do. 

By submitting your email address, you also agree to allow us to use your email address for customer audience targeting on sites like Facebook and Google, where we display custom advertising to specific people who have opted-in to receive communications from us. Email addresses submitted only through the order processing page will be used for the sole purpose of sending you information and updates pertaining to your order. If, however, you have provided the same email to us through another method, we may use it for any of the purposes stated in this Policy. 

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email. 

How Long Do We Keep Your Information? 

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws. Specifically:

  • Personal Data: Retained for the duration of your account with us and for 3 years after account closure.
  • Transaction Data: Retained for 7 years to comply with tax and accounting regulations.
  • Marketing Data: Retained until you opt out of receiving marketing communications.
  • User Behavior Logs: Retained for 12 months for analysis and troubleshooting.

How Do We Protect Your Information? 

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. To ensure information security, we employ encryption transmission technologies such as SSL to safeguard data during its transmission and utilize robust protective mechanisms to prevent data from malicious attacks. We implement encryption storage and data access control mechanisms for personal information to prevent unauthorized access, disclosure, alteration, or loss of personal information for you and your end-users. 

All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. We cannot, however, ensure or warrant the absolute security of any information you transmit to Connect or guarantee that your information on the Service may not be accessed, disclosed, altered, or destroyed by a breach of any of our physical, technical, or managerial safeguards. 

Could my information be transferred to other countries? 

Connect is incorporated in the Philippines. Information collected via our website, through direct interactions with you, or from the use of our help services may be transferred from time to time to our offices or personnel, or third parties, located throughout the world, and may be viewed and hosted anywhere in the world, including countries that may not have laws of general applicability regulating the use and transfer of such data.

We ensure that such transfers comply with the Data Privacy Act of 2012 by implementing adequate safeguards, such as:

  • Standard Contractual Clauses (SCCs): Approved by the National Privacy Commission.
  • Binding Corporate Rules (BCRs): For intragroup transfers within our corporate affiliates.

To the fullest extent allowed by applicable law, by using any of the above, you voluntarily consent to the trans-border transfer and hosting of such information. 

Is the information collected through the Connect Service secure? 

We take precautions to protect the security of your information. We have physical, electronic, and managerial procedures to help safeguard, prevent unauthorized access, maintain data security, and correctly use your information. However, neither people nor security systems are foolproof, including encryption systems. In addition, people can commit intentional crimes, make mistakes or fail to follow policies. Therefore, while we use reasonable efforts to protect your personal information, we cannot guarantee its absolute security. If applicable law imposes any non-disclaimable duty to protect your personal information, you agree that intentional misconduct will be the standards used to measure our compliance with that duty. 

Can I update or correct my information? 

The rights you have to request updates or corrections to the information Connect collects depend on your relationship with Connect. 

Personnel may update or correct their information as detailed in our internal company employment policies. 

Customers have the right to request the restriction of certain uses and disclosures of personally identifiable information as follows. You can contact us to

(1) update or correct your personally identifiable information, 

(2) change your preferences with respect to communications and other information you receive from us, or 

(3) delete the personally identifiable information maintained about you on our systems (subject to the following paragraph), by canceling your account. 

Such updates, corrections, changes, and deletions will not affect other information that we maintain, or information that we have provided to third parties in accordance with this Privacy Policy before such update, correction, change, or deletion. To protect your privacy and security, we may take reasonable steps (such as requesting a unique password) to verify your identity before granting you profile access or making corrections. You are responsible for maintaining the secrecy of your unique password and account information at all times. 

(3) receive a record of the information we have relating to you. Such updates, corrections, changes, and deletions will not affect other information that we maintain, or information that we have provided to third parties in accordance with this Privacy Policy prior to such update, correction, change or deletion. 

You should be aware that it is not technologically possible to remove each and every record of the information you have provided to us from our system. The need to back up our systems to protect information from inadvertent loss means that a copy of your information may exist in a non-erasable form that will be difficult or impossible for us to locate. Promptly after receiving your request, all personal information stored in databases we actively use, and other readily searchable media will be updated, corrected, changed or deleted, as appropriate, as soon as and to the extent reasonably and technically practicable. 

If you are an end-user and wish to update, delete, or receive any information we have about you, you may do so by contacting the organization of which you are a customer. 

Personnel

If you are a Connect worker or applicant, we collect information you voluntarily provide to us. We use the information collected for Human Resources purposes to administer benefits to workers and screen applicants. 

You may contact us to 

(1) update or correct your information, 

(2) change your preferences with respect to communications and other information you receive from us, or 

Sale of Business 

We reserve the right to transfer information to a third party in the event of a sale, merger or other transfer of all or substantially all of the assets of Connect or any of its Corporate Affiliates (as defined herein), or that portion of Connect or any of its Corporate Affiliates to which the Service relates, or in the event that we discontinue our business or file a petition or have filed against us a petition in bankruptcy, reorganization or similar proceeding, provided that the third party agrees to adhere to the terms of this Privacy Policy. 

Affiliates

We may disclose information (including personal information) about you to our Corporate Affiliates. For purposes of this Privacy Policy, "Corporate Affiliate" means any person or entity that directly or indirectly controls, is controlled by or is under common control with Connect, whether by ownership or otherwise. Any information relating to you that we provide to our Corporate Affiliates will be treated by those Corporate Affiliates in accordance with the terms of this Privacy Policy. 

Your Consent & Responsibilities

We've updated our Privacy Policy to provide you with complete transparency into what is being set when you visit our site and how it's being used. By using our app, registering an account, or making a purchase, you hereby consent to our Privacy Policy and agree to its terms. 

You are responsible for maintaining the confidentiality of your account password and for keeping your personal information up-to-date.

Links to Other Websites

This Privacy Policy applies only to the Services. The Services may contain links to other websites not operated or controlled by Connect. We are not responsible for the content, accuracy, or opinions expressed in such websites, and such websites are not investigated, monitored, or checked for accuracy or completeness by us. Please remember that when you use a link to go from the Services to another website, our Privacy Policy is no longer in effect. Your browsing and interaction on any other website, including those that have a link on our platform, is subject to that website’s own rules and policies. Such third parties may use their own cookies or other methods to collect information about you. 

Advertising 

This app may contain third-party advertisements and links to third-party sites. Connect does not make any representation as to the accuracy or suitability of any of the information contained in those advertisements or sites and does not accept any responsibility or liability for the conduct or content of those advertisements and sites and the offerings made by the third parties. 

Advertising keeps Connect and many of the websites and services you use free of charge. We work hard to make sure that ads are safe, unobtrusive, and as relevant as possible.

Third-party advertisements and links to other sites where goods or services are advertised are not endorsements or recommendations by Connect of the third-party sites, goods, or services. Connect takes no responsibility for the content of any of the ads, promises made, or the quality/reliability of the products or services offered in all advertisements. 

Cookies for Advertising 

These cookies collect information over time about your online activity on the app and other online services to make online advertisements more relevant and effective to you. This is known as interest-based advertising. They also perform functions like preventing the same ad from continuously reappearing and ensuring that ads are properly displayed for advertisers. Without cookies, it’s really hard for an advertiser to reach its audience, or to know how many ads were shown and how many clicks they received. 

Cookies 

Connect uses "Cookies" to identify the areas of our website that you have visited. A Cookie is a small piece of data stored on your computer or mobile device by your web browser. We use Cookies to enhance the performance and functionality of our app but are non-essential to their use. However, without these cookies, certain functionality like videos may become unavailable or you would be required to enter your login details every time you visit the app as we would not be able to remember that you had logged in previously. Most web browsers can be set to disable the use of Cookies. However, if you disable Cookies, you may not be able to access functionality on our website correctly or at all. We never place Personally Identifiable Information in Cookies. 

The cookies we use include:

  • Essential Cookies: Necessary for the basic functionality of the site.
  • Performance Cookies: To collect information about how you use our site.
  • Functionality Cookies: To remember your preferences.
  • Targeting Cookies: To deliver relevant advertisements to you.

You can manage your cookie preferences through your browser settings or our website’s cookie management tool.

Blocking and disabling cookies and similar technologies 

Wherever you're located you may also set your browser to block cookies and similar technologies, but this action may block our essential cookies and prevent our website from functioning properly, and you may not be able to fully utilize all of its features and services. You should also be aware that you may also lose some saved information (e.g. saved login details, site preferences) if you block cookies on your browser. Different browsers make different controls available to you. Disabling a cookie or category of cookie does not delete the cookie from your browser, you will need to do this yourself from within your browser, you should visit your browser's help menu for more information.

We use remarketing services. 

What Is Remarketing? In digital marketing, remarketing (or retargeting) is the practice of serving ads across the internet to people who have already visited your website. It allows your company to seem like they're “following” people around the internet by serving ads on the websites and platforms they use most. 

Payment Details 

In respect to any credit card or other payment processing details you have provided us, we commit that this confidential information will be stored in the most secure manner possible. 

Children's Privacy 

We comply with the Data Privacy Act concerning children’s data. For children under 13, parental consent is required. We take special measures to protect children’s data. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data without your permission, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers. 

Changes To Our Privacy Policy 

We may change our Service and policies, and we may need to make changes to this Privacy Policy so that they accurately reflect our Service and policies. Unless otherwise required by law, we will notify you (for example, through our Service) before we make changes to this Privacy Policy and give you an opportunity to review them before they go into effect. Then, if you continue to use the Service, you will be bound by the updated Privacy Policy. If you do not want to agree to this or any updated Privacy Policy, you can delete your account. 

Third-Party Services 

  • In the event of a data breach, we will notify the affected individuals and the National Privacy Commission within 72 hours, outlining the nature of the breach, the data affected, and the measures taken to mitigate the impact.

We may display, include, or make available third-party content (including data, information, applications, and other products/services) or provide links to third-party websites or services ("Third-Party Services"). 

You acknowledge and agree that Connect shall not be responsible for any Third-Party Services, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality, or any other aspect thereof. Connect does not assume and shall not have any liability or responsibility to you or any other person or entity for any Third-Party Services. 

Third-party services and links thereto are provided solely as a convenience to you and you access and use them entirely at your own risk and subject to such third parties' terms and conditions. 

Tracking Technologies

Google Maps API 

  • Google Maps API is a robust tool that can be used to create a custom map, a searchable map, check-in functions, display live data synching with location, plan routes, or create a mashup just to name a few. 
  • Google Maps API may collect information from You and Your Device for security purposes. 
  • Google Maps API collects information that is held in accordance with its Privacy Policy 

Local Storage 

  • Local Storage sometimes known as DOM storage, provides web apps with methods and protocols for storing client-side data. Web storage supports persistent data storage, similar to cookies but with a greatly enhanced capacity and no information stored in the HTTP request header. 

Sessions 

  • Connect uses "Sessions" to identify the areas of our website that you have visited. A Session is a small piece of data stored on your computer or mobile device by your web browser. 

Data Breach

Detection Mechanism

  • We deploy monitoring systems to monitor network activities in real-time, regularly conduct vulnerability scans to identify system vulnerabilities and patch them, and identify abnormal behaviors and potential signs of data breaches.

Notification

Training and Awareness

We provide regular training to our employees on data protection and privacy principles to ensure compliance with our policies and the law.

Data Protection Impact Assessments (DPIAs)

We conduct DPIAs for processing activities that present a high risk to your privacy to identify and mitigate potential risks.

Governing Law

This Privacy Policy is governed by the Data Privacy Act of 2012 and other laws of Philippines without regard to its conflict of laws provision. You consent to the exclusive jurisdiction of the courts in connection with any action or dispute arising between the parties under or in connection with this Privacy Policy except for those individuals who may have rights to make claims under Privacy Shield, or the Swiss-US framework. 

The laws of Philippines, excluding its conflicts of law rules, shall govern this Agreement and your use of the app. Your use of the app may also be subject to other local, state, national, or international laws. 

By using Connect or contacting us directly, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, you should not engage with our website, or use our services. Continued use of the website, direct engagement with us, or following the posting of changes to this Privacy Policy that do not significantly affect the use or disclosure of your personal information will mean that you accept those changes. 

Contact Us 

To ensure compliance with the Data Privacy Act of 2012, our appointed Data Protection Officer (DPO) is available to address any concerns or questions you may have regarding your personal data. You can contact our DPO at:

  • Email: dpo@connectph.co
  • Phone: +63 968 753 2787